Tablet on a white surface with vehicle records, with the corresponding vehicle blurred in the background

What is the Kruise Confidence Credit?

The Kruise Confidence Credit is a 50% credit toward your next Kruise report, available to you if you don't end up buying the car in your original report.

It applies to any Vehicle Intelligence Report, Rush Report, or Head-to-Head Report. The credit value is 50% of the standard price of the report you purchased. It's valid for 60 days from the date your original report was delivered. It's yours for any reason — whether the car didn't pass its pre-purchase inspection, the negotiation fell through, another buyer got there first, or you simply changed your mind.

There's no fault to assign and nothing to prove. If the car in your report isn't the one you buy, your research carries forward to the next one. And the next one too — every Kruise report you purchase is backed by the Confidence Credit.

How the credit value works - an example

Different reports earn different credit amounts:

  • Vehicle Intelligence Snapshot ($39) → $19.50 credit
  • Vehicle Intelligence Report ($79) → $39.50 credit
  • Rush Report ($119) → $59.50 credit
  • Head-to-Head Intelligence Report ($129) → $64.50 credit

Here's how it works across multiple reports:

You purchase a Vehicle Intelligence Report for $79 to research your first car. You decide not to buy that car, so you claim your Confidence Credit and receive $39.50.

You apply that credit toward a second Vehicle Intelligence Report on a different car. You pay $39.50 — and that report is backed by a fresh Confidence Credit, because every Kruise report is.

You decide not to buy that car either. You claim another credit — $39.50, calculated against the standard $79 price, not the discounted price you paid.

The credit value stays anchored to the standard report price, every time. Your research keeps carrying forward.

Why we created the Confidence Credit

Buying a used car is a decision — not a transaction. Sometimes the most valuable outcome of a Kruise report is realizing the car in front of you isn't the right one.

That should feel like a win. Too often, it feels like wasted money.

The Confidence Credit is how we resolve that. If a Kruise report helps you walk away from the wrong car, that's the report working exactly as intended — and your investment in that research shouldn't disappear when you move on to the next one. It carries forward.

This isn't a refund policy. It's a reflection of what Kruise stands for.

How it Works

  • Step 1 - Submit a short claim form


    If you decide not to buy the car in your report, fill out a brief form telling us what you decided and what drove the decision. It takes about two minutes — and the answers help us write better reports for future buyers.

  • Step 2 - Receive your credit code


    We'll email your 50% credit code within 24 hours of receiving your form. No back-and-forth, no conditions to prove, no questions about whether you "really" walked away.

  • Step 3 - Apply it to your next report


    Use your credit at checkout on any Vehicle Intelligence Report, Rush Report, or Head-to-Head Report within 60 days of your original report delivery. Your research carries forward.
Three copies of 'Kruise Intelligence Vehicle Report' represented as physical booklets on a light background

What is covered?

The Confidence Credit applies to:

Not covered: the Smart Buyer Toolkit ($49), which is a standalone digital product.

Old map and keys on a classic car hood

The rules - plain and simple

We kept the rules as short as we reasonably can:

  • The credit is 50% of the standard price of the report you purchased: $19.5 for a Vehicle Intelligence Snapshot, $39.5 for a Vehicle Intelligence Report, $59.50 for a Rush Report, or $64.50 for a Head-to-Head Report.
  • It must be used within 60 days of your original report delivery date.
  • Every Kruise report you purchase is backed by a fresh Confidence Credit, including reports you bought using a previous credit. The credit on each new report is calculated against the standard price of that report, not the discounted price you paid.
  • The credit can be used on any standalone Kruise report, not just the originally purchased report.
  • The credit applies to the report portion only. Applicable taxes or any future price differences aren't covered.
  • One credit per report claimed. Credits aren't stackable.
  • Credits aren't transferable and aren't redeemable for cash.

That's it. Full legal terms live in our Refund Policy

Visit our FAQ page or Contact Us if you have any questions.