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Frequently Asked Questions - FAQ
What exactly do I receive with the Vehicle Intelligence Report?
You receive a structured report tailored to the specific Make/Model/Year and mileage range you're considering.
It highlights
- Reliability patterns
- Ownership costs
- Common Issues
- Financial Risks
- Objective and clear recommendations
The goal is to help you decide if a specific model is a car worth pursuing, before you commit.
How is this different from doing my own research?
You can find information online, but it's scattered, inconsistent, overwhelming, and often conflicting.
Kruise:
- Filters out the noise
- Focuses on patterns (not opinions)
- Connects reliability to real financial impact
- It prepares a comprehensive report that is easy to read and covers the information you would spend hours searching for online, giving you a clear, decision-focused answer.
Does this replace a vehicle history report?
No, they both serve different purposes.
A vehicle history report will show you what has happened in the past (and reported).
Kruise helps you understand what could happen next.
They complement each other, but Kruise is designed to help you decide whether a car is worth pursuing in the first place.
How does this report matter before I buy a car?
A used car might look like a good deal, but the real cost is what happens after you buy it.
Common issues with certain vehicles can lead to:
- unexpected repairs
- recurring maintenance costs
- reduced reliability over time
These aren’t rare events, they’re often predictable patterns.
Kruise helps you identify those patterns before you commit. So instead of reacting to problems later, you understand the risks and tradeoffs upfront and make a decision with clarity.
Is this a vehicle inspection?
No. Kruise does not inspect the physical condition of a specific vehicle.
We help you understand common issues, ownership costs, and financial risks for that type of car before you invest time or money moving forward.
Use Kruise first to decide if a car is worth pursuing. If it is, the next step is a Pre-Purchase Inspection (PPI) and an in-person check.
Our Smart Buyer Toolkit includes simple checklists to help you evaluate the car when you see it.
Kruise helps you choose the right car.
An inspection helps confirm the condition of that specific car.
What kind of data do you use?
We analyze patterns from:
- Owner-reported issues
- Mechanic insights
- Reliability trends
- Known failure points
The focus is not on isolated opinions, but rather on consistent, repeatable patterns that impact ownership.
What if I already bought a car?
You can still use Kruise to understand:
- Potential risks
- Expected costs
- What to watch for
But the biggest value comes before you buy.
Can I get a refund?
Because this is a digital product, refunds are only available before the report is delivered.
If you have any issues with your orders, contact us and we'll make it right.